FAQ’s
Find out when we're available to assist you and when you can expect our team to respond.
The timeline for completing a custom jewelry project can vary, typically ranging from 1 to 3 weeks. We invite you to call and schedule a consultation with one of our jewelry experts to discuss how we can assist you with your bespoke piece.
At Jove Jewelry Designs, we do not offer refunds. However, we are committed to ensuring your satisfaction and will continue to work on your product at no additional cost until it meets your expectations.
For a detailed understanding of our process, please visit the “How It Works” page on our website. (make the how it works clickable and allow it to take the client to the how it works page)